Help with the app.
Not your tax matter.

For help with installation, on-device recognition, accessibility, private backup, purchase delivery, refund status, or deletion, first use the in-app status and support actions. You may also email team@taxletterscan.com.

Send only the random report ID, store platform, app version, displayed purchase state, and error code. Do not attach or paste an IRS notice, image, recognized text, tax return, Social Security number, taxpayer account number, transcript, payment information, or identity document.

Customer support cannot interpret your facts, recommend a response, calculate or monitor a deadline, communicate with the IRS, approve an Apple refund, or provide legal, tax, accounting, or financial advice. The paper notice and current official instructions control.

Support AI may explain published policy, diagnose delivery, read a coarse transaction state, or open a content-free case. It may not move money, approve an exception, request a tax document, interpret a deadline, or provide professional advice.

Read the mobile privacy notice, mobile terms, and refund policy. This site and its products are operated and sold by Cited Authorities LLC. Cited Authorities LLC is a software company. It is not a law firm, it does not provide legal services, and no attorney-client relationship is created by any purchase or use of this site or its products.